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Small Business Insight

How To Meet Your Customers' Expectations

Expectations are like a cloudless, warm sunny day. You had checked the forecast for that day and it said that it was going to be sunny all day. And it will be. Sometimes, however, the weather goes against expectations and a sudden, severe thunderstorm develops out of nowhere and completely ruins your plans for the weekend.

What App Do You Use For Your Salon Scheduler?

The Clover point of sale system has been around long enough to build an enthusiastic and loyal following. It offers a number of features for small businesses, such as fast and easy payment processing, payroll management and sales analytics. The system also offers specialized apps for various business needs, including salon scheduling. If you own a small salon or are just opening a new one, the Clover Salon Scheduler application will work well for you. Plus, you get to take advantage of their POS system as well.

Loyalty for Barbershops

As a local barber shop, your business depends on service. It's hard to get more one-on-one than the privilege of styling your customers' hair. Many people become loyal to a barber because of how the shop makes them feel. Often that means they are comfortable, enjoy the experience of getting a haircut, and like the final product.

But every small business needs a bit of a boost. Loyalty programs formalize the relationship you already have with your customers. You reward those who come in often and tell their friends about you. You can show this appreciation in multiple ways, all of which make your customers want to continue to rely on your for their best look.